Last updated: 12 May 2026

1. Who We Are

Carbo Oil Asia Pacific Pvt. Ltd. ("Carbo Oil", "we", "us") operates carbooil.in. Our registered office is in Vapi, Gujarat, India. We manufacture and distribute premium automotive lubricants under the Carbo Oil brand, developed by Philipp & Mathiesen GbR, Wiesemscheid, Germany.

Contact: sales@carbooil.in | +91-9173-101-671

2. Information We Collect

We collect information you voluntarily provide when you:

Submit the contact form (name, email, phone, message)
Request an MSDS (Material Safety Data Sheet)
Apply for a dealer or distributor account

We also collect non-personal technical data automatically: browser type, pages visited, time spent on pages, and referring URLs — via server logs. We do not currently use Google Analytics or third-party tracking pixels beyond what is embedded in the YouTube facade on our homepage (loaded only on user interaction).

3. How We Use Your Information

To respond to your enquiries and provide product information
To process dealer and distributor applications
To send MSDS documents you have requested
To improve our website and product content

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies

Our website uses minimal cookies. We do not use advertising cookies. If you interact with the embedded YouTube video on the homepage, YouTube may set its own cookies as per Google's Privacy Policy.

5. Data Retention

Contact form submissions are retained for up to 2 years for follow-up purposes. You may request deletion at any time by emailing sales@carbooil.in.

6. Your Rights (India — DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023, you have the right to:

Access personal data we hold about you
Correct inaccurate data
Request erasure of your data
Withdraw consent for processing

To exercise any of these rights, contact us at sales@carbooil.in.

7. Security

Our website uses HTTPS encryption. Contact form submissions are stored in a secured database accessible only to authorised staff. We do not store payment information — no e-commerce transactions are processed on this site.

8. Third-Party Links

Our site links to external sites (YouTube, Facebook, Instagram). We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance.

10. Contact

For any privacy-related queries:
Carbo Oil Asia Pacific Pvt. Ltd.
Vapi, Gujarat, India
sales@carbooil.in
+91-9173-101-671